Overview
Genus Plus Group is one of Australia’s fastest-growing providers of end-to-end power and telecommunications infrastructure solutions. With a reputation built on hard work, integrity and innovation, the company is known for delivering critical projects that support the nation’s energy transition. From its Western Australian roots, Genus Plus has expanded rapidly, growing from six business entities in 2021 to 15 in 2025.
To support that scale, the finance team needed to evolve its controls and processes. They chose Eftsure to secure and streamline vendor verification and payment workflows. The result: stronger segregation of duties, scalable fraud prevention and greater confidence across growing AP operations.
“Last financial year alone, we paid out in excess of $350 million. And that’s only set to escalate with our future pipeline.” — Donna Scott, Accounts Payable & Purchasing Manager
Challenge
As the company expanded, so did its exposure to payment fraud.
Like many in the energy and utilities sector, Genus Plus Group was a target for both impersonation and phishing-style scams. Donna Scott, Accounts Payable & Purchasing Manager, shared examples ranging from fake overdue notices to fraudulent supplier setups.
Before Eftsure, Donna managed all bank detail verifications manually.
“Back then it wasn't too bad — we had six companies. But now we have 15, and the landscape’s changed significantly.”
The business needed controls that could scale, especially given the increasing volume and complexity of acquisitions.
“This year alone, we onboarded 500 to 550 new suppliers through three acquisitions. The volume is massive.”
Solution
Genus Plus Group adopted Eftsure in late 2021, automating the verification of new vendors and changes to payment details. The rollout embedded controls across teams, including critical internal safeguards like segregation of duties.
- The purchasing team initiates onboarding with limited Eftsure access
- Accounts payable can view verification status but cannot edit
- Final payment files go through a two-step approval process via Eftsure
The result is a streamlined workflow that removes manual bottlenecks without compromising control.
“It’s quite satisfying to put a new supplier into the system and instantly get that green thumb. If they get orange, then they go on their journey through Eftsure.”
Even urgent payment requests now follow a standard protocol.
“I told the project team: we’re not making any payments until they’ve gone through the Eftsure verification process.”
Eftsure’s fraud team also flagged a sea container vendor that failed verification, saving the company from a likely scam.
“They didn’t like the domain or the website. So we didn’t make any payments.”
Results
Genus Plus Group has built a payment verification process that supports growth without sacrificing control or trust.
- 500 vendors onboarded in bulk, 90–95% instantly verified
- Segregation of duties embedded across purchasing, AP and treasury
- Streamlined controls across 15 business entities
- Reduced risk of impersonation fraud and business email compromise
- Greater confidence in payments exceeding $350 million annually
“I sleep a little bit easier with the payments… I just have that reassurance. At least I know with Eftsure they do a lot more in-depth checking than we ever would.”
Eftsure gives finance teams a scalable way to embed verification workflows, protect high-value payments and support strategic growth. Book a demo to see how it works.
