Payment Fraud Index: Australia 2026

Payment Fraud Index: Australia 2026

Australian businesses and consumers lost A$2.18 billion to scams in 2025, up 7.8% on the prior year, according to the National Anti-Scam Centre. Payment redirection fraud cost Australian businesses A$166.8 million in 2025, up 9.3% on 2024. This type of fraud targets suppliers' bank details mid-transaction. Meanwhile, 9 in 10 Australians believe AI-generated scams are harder to detect than ever before.

The Payment Fraud Index compiles verified payment fraud statistics for Australia from authoritative sources including the ACCC National Anti-Scam Centre and Eftsure's own independent research. It is updated annually and covers scam losses, payment redirection fraud, phishing trends and what the data means for finance and AP teams.

Eftsure AU Payment Security Survey 2026: key findings

More than half the workforce has been directly targeted. For finance teams, that exposure is not abstract. It reflects the volume of fraudulent payment requests reaching employees who handle outbound payments daily.

That is a 26% increase on 2024's US$16.6 billion, the steepest single-year rise in the IC3's reported history and a signal that existing controls are not keeping pace with fraud volume.

14% of Australians lost money to a fraud attempt in the past 12 months.

Exposure to fraud is widespread, but actual financial loss affects a meaningful share of the population. In a business context, a single successful payment redirection can far exceed the losses captured in consumer fraud data.

72% of Australians feel more at risk of fraud than they did 12 months ago.

Risk perception is rising faster than fraud reporting volumes, which suggests Australians are seeing more fraud attempts even where losses are not yet materialising.

91% of Australians do not believe senior business leaders adequately understand how modern payment fraud occurs.

This is a structural risk. Where leadership underestimates the sophistication of current fraud methods, investment in detection and verification controls tends to lag the threat.

Only 25% of Australians feel comfortable questioning a suspicious payment request from a senior executive.

Three in four employees would not challenge a payment instruction from above, even if it appeared suspicious. This is the precise dynamic that CEO fraud and business email compromise attacks exploit.

32% of Australians feel pressure to process payments quickly at work.

Time pressure is a primary enabler of payment fraud. Fraudulent payment requests are frequently accompanied by urgency framing. A third of employees already report feeling that pressure as a baseline condition.

90% of Australians believe AI-generated scams are harder to detect.

AI is removing the low-quality signals that previously made fraudulent payment requests identifiable: poor grammar, unfamiliar formatting and implausible sender details. Nine in ten Australians already feel this shift.

82% of Australians are concerned about AI-assisted scams.

Concern about AI-assisted fraud is now mainstream across the Australian workforce, not confined to security professionals. Finance teams are operating in an environment where their colleagues are already alert to this risk.

National Anti-Scam Centre (ACCC) 2025: key findings

Total scam losses across Australia reached A$2.18 billion in 2025, up 7.8% from A$2.03 billion in 2024.

Losses are rising even as report volumes fall slightly, which points to higher-value individual incidents rather than a broader increase in attempts.

A$166.8 million was lost to payment redirection (BEC) scams in Australia in 2025, up 9.3% year on year.

Payment redirection fraud targets the moment supplier bank details are confirmed, a process gap that verification controls directly address. Losses have risen for the second consecutive year.

A$97.6 million was lost to phishing scams in Australia in 2025, up 15.5% year on year.

Phishing is the most common entry point for payment redirection fraud. A 15.5% year-on-year increase reflects both the volume of attempts and the growing sophistication of the emails involved.

Australian small businesses lodged 2,228 scam reports to Scamwatch in 2025, with A$9.5 million in reported losses.

False billing and payment redirection were the most reported scam types by small business, accounting for A$2.0 million of those losses. Small businesses face the same fraud vectors as large enterprises but typically with fewer controls.

Author

anonymous

Published

22 May 2026

FAQs

Total scam losses in Australia reached A$2.18 billion in 2025, up 7.8% from A$2.03 billion in 2024, according to the ACCC's National Anti-Scam Centre. That figure combines data from Scamwatch, ReportCyber, AFCX, IDCARE and ASIC. Payment redirection fraud. where attackers intercept or impersonate supplier communications to redirect payments. accounted for A$166.8 million of that total, up 9.3% on the prior year. These figures represent reported losses only and are likely an undercount given known under-reporting.

The ACCC recorded A$166.8 million in payment redirection (BEC) losses in Australia in 2025, up from A$152.6 million in 2024. For small businesses specifically, false billing and payment redirection were the most reported scam type, with A$2.0 million in reported losses from 2,228 Scamwatch reports. BEC attacks target the payment approval process directly, typically by impersonating a supplier or executive to request a bank account change or urgent payment.

481,523 combined scam reports were lodged across Australian reporting agencies in 2025, a slight decrease of 2.7% from 494,732 in 2024. Reports are captured across Scamwatch, ReportCyber, AFCX, IDCARE and ASIC. The fall in report volume alongside a rise in total losses suggests individual incidents are becoming higher value, consistent with more targeted and sophisticated fraud methods.

Yes, and Australian workers already feel it. Eftsure's 2026 Payment Security Survey found 90% of Australians believe AI-generated scams are harder to detect, and 82% are actively concerned about AI-assisted fraud. The ACCC's National Anti-Scam Centre has identified AI as a key driver of rising scam sophistication, noting it makes significant scams harder for consumers to recognise. For finance teams, AI removes the low-quality signals that previously flagged suspicious payment requests, making independent verification of supplier bank details more important than ever.

Payment redirection fraud occurs when an attacker intercepts a legitimate payment by impersonating a supplier or internal executive and requesting a change to bank account details. The request typically arrives by email and appears to come from a known contact. Once the payment is made to the fraudulent account, recovery is rare. In Australia, payment redirection fraud is also referred to as business email compromise (BEC) and false billing fraud. It was the most reported scam type by small businesses in 2025 and cost Australian organisations A$166.8 million across the year.

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