Payment Fraud Index: United States 2026

Payment Fraud Index: United States 2026

Payment fraud in the United States cost businesses and consumers US$20.877 billion in 2025, up 26% on the prior year, according to the FBI's Internet Crime Complaint Center. Business Email Compromise (BEC) drove the largest share of business losses at US$3.05 billion. AI-assisted fraud emerged as a fast-growing threat category with US$893 million in losses across more than 22,000 complaints.

The Payment Fraud Index compiles verified payment fraud statistics for the US from authoritative sources including the FBI IC3. It is updated annually and covers BEC losses, phishing volumes, AI-enabled fraud trends and what the data means for finance and AP teams.

FBI Internet Crime Complaint Center (IC3) 2025: key findings

US$20.877 billion in total losses were reported to the FBI's IC3 in 2025.

That is a 26% increase on 2024's US$16.6 billion, the steepest single-year rise in the IC3's reported history and a signal that existing controls are not keeping pace with fraud volume.

1,008,597 complaints were filed with the IC3 in 2025, averaging around 3,000 per day.

Complaint volume crossing one million for the first time reflects both rising fraud activity and greater reporting awareness. The average victim lost US$20,699 per incident.

BEC caused US$3.05 billion in losses in 2025, up 9.9% from US$2.77 billion in 2024.

With 24,768 complaints filed, BEC remains the most financially damaging single fraud category for businesses. The attack vector runs directly through the payment approval process.

85% of total IC3 losses in 2025 came from cyber-enabled fraud, totalling US$17.7 billion across 452,868 complaints.

The concentration of losses in cyber-enabled fraud categories means that the vast majority of payment fraud risk now runs through digital channels, not physical document theft or insider access alone.

US$215.8 million was lost to phishing and spoofing in 2025, across 191,561 complaints.

Phishing remains the highest-volume attack type by complaint count and the most common entry point for BEC. A spoofed vendor email typically triggers a fraudulent payment instruction.

More than 22,000 AI-related fraud complaints were filed with the IC3 in 2025, with US$893 million in associated losses.

AI-assisted fraud is no longer a future risk category. At US$893 million in losses from just the first year of dedicated IC3 tracking, it is already material for finance teams reviewing their verification controls.

Over US$30 million was lost in 2025 specifically to BEC scams that used AI.

AI-generated content (voice cloning, deepfake video, synthetic written communications) is now being used to make BEC attempts more convincing at the moment of payment approval, when time pressure is highest.

Author

Catherine Chipeta

Published

21 May 2026

What is payment fraud?

Yes, and the FBI IC3's 2025 data makes the scale visible for the first time. More than 22,000 AI-related fraud complaints were filed in 2025, with US$893 million in associated losses. Within that, over US$30 million was lost specifically to BEC scams that used AI. The concern for finance teams is that AI removes the low-quality signals that previously made fraudulent payment requests easier to spot, including poor grammar, unfamiliar formatting and implausible sender details. Controls that relied on human recognition of those signals need to be supplemented with independent verification.

In 2025, total losses reported to the FBI's IC3 reached US$20.877 billion, up 26% from US$16.6 billion in 2024. That figure covers all cybercrime categories, of which 85% were cyber-enabled fraud. BEC was the second-largest loss category at US$3.05 billion, behind investment fraud at US$8.65 billion. These figures represent reported losses only; actual losses are likely higher given known under-reporting.

The FBI's IC3 received 1,008,597 complaints in 2025, averaging around 3,000 per day. That is the first time annual complaint volume has crossed one million. Total reported losses reached US$20.877 billion, up 26% on 2024. The IC3 has tracked internet crime since 2000, and the 2025 figures represent the highest single-year loss total in its history. These figures cover reported losses only. The IC3 notes that internet crime is significantly under-reported, meaning actual losses are likely higher.

AI tools are being used to generate convincing phishing emails, clone executive voices for phone-based fraud, and produce deepfake video used in verification calls. The FBI IC3 recorded more than 22,000 AI-related fraud complaints in 2025, with US$893 million in associated losses, including over US$30 million lost specifically to AI-assisted BEC. The concern for finance teams is that AI lowers the cost of producing a convincing impersonation, removing the grammatical and formatting errors that previously flagged suspicious payment requests.

Preventing BEC requires an independent verification step that sits outside the email channel the attacker has compromised. The most effective controls are: confirming bank account changes through a verified phone number on file (not contact details supplied in the request), verifying vendor payment details against an authoritative third-party source before processing, and requiring dual approval for any payment above a defined threshold. Eftsure's payment verification platform automates the bank account verification step, checking supplier details against authoritative data sources before payment is released.